OUR SERVICES
Most toilet calls fall into three buckets: it won’t stop running, it won’t flush strongly enough, or it’s leaking somewhere it shouldn’t. We handle all three across Sherwood, Tualatin, Tigard, and Washington County, and most repairs take less than an hour on site.
The less common calls are bigger: a wax ring that’s failed and rotted the subfloor, a cracked tank or bowl, a flange that’s broken or sitting at the wrong height, or a replacement because the existing toilet is so old that finding parts isn’t worth the chase. Those are longer jobs and sometimes turn into partial bathroom floor repair before we’re done. We’ll tell you up front which bucket you’re in.
NEED A PLUMBER NOW?Call or text (503) 822-5070
WHAT YOU NEED TO KNOWCommon toilet problems we fix
Running toilets that never quiet down
The flapper isn’t seating, the fill valve is set too high, the float is stuck, or the chain is tangled. Usually a 20-minute fix. A running toilet can waste hundreds of gallons a day. It shows up on the water bill before you notice anything else.
Weak or incomplete flush
A weak flush is either restricted water delivery to the bowl (partial clog in the rim jets), a partial blockage in the trap, a bad flapper not letting the full tank dump, or a failing fill valve. Sometimes the problem is in the branch drain behind the wall, in which case we move to drain work. We diagnose before we swap parts.
Wobbling toilet
Usually the toilet is loose on the flange. Less often, the flange itself is broken or the wax ring has failed. A wobbling toilet will eventually leak. The wax ring cracks, water seeps into the subfloor, and you find the problem when the ceiling below stains or the floor turns soft. Tightening isn’t always the fix; sometimes the flange needs replacement, which means pulling the toilet and re-setting it on a new flange and wax ring.
Wax ring failure
Symptoms: water around the base of the toilet, a musty smell in the bathroom, staining on the ceiling below (for upstairs toilets), a soft or discolored floor patch. We pull the toilet, inspect the flange and subfloor, replace the wax ring (or waxless equivalent), and re-set. If the subfloor is damaged, we either repair it ourselves on the same visit or coordinate with a carpenter for larger repairs.
Leaking tank or supply line
A slow drip from the tank to the bowl usually means flush valve gasket. A leak at the tank-to-bowl bolts means the gaskets there need replacement. A leak at the supply line is often just the flexible supply or the angle stop valve itself.
Broken or cracked porcelain
Not repairable. The toilet needs replacement. We remove the old unit, inspect the flange and wax ring area, address any damage found underneath, and set a new unit.
WHAT'S INCLUDEDToilet replacement
When the repair math doesn’t work out (old toilet, multiple failures, owner wants a more water-efficient model), we install a new unit. Typical replacements in our service area:
- Standard two-piece toilets from Kohler, American Standard, Toto, or Gerber. Solid, well-supported, widely available parts.
- One-piece toilets for sleeker look and easier cleaning around the base.
- ADA-height (comfort-height) toilets. Common request among aging-in-place customers across Sherwood, Tigard, and Wilsonville.
- Dual-flush models for reduced water usage.
We handle the removal, install, flange inspection, wax ring, and re-connection. If the flange is corroded or broken, we repair or replace it as part of the install.
OUR PROCESSHow the visit works
Call or text (503) 822-5070. Tell us what the toilet is doing. For active leaks, turn off the supply at the angle stop (the small valve behind the toilet on the wall) and turn the handle clockwise until it stops. That buys time until we arrive.
On site: diagnose, quote the repair or replacement, confirm with you, do the work. Payment at the end: credit card or check.
WHY SHERWOODWhy Sherwood for toilet work
Toilet calls are short visits, but the difference between a clean repair and a sloppy one shows up in how the floor under the toilet looks ten years later. We pull the toilet, inspect the flange, replace the wax ring properly, and reset on a level base — every time. The shortcut is to skip the inspection and re-bolt; we don’t take the shortcut.
Devin’s been a working plumber for close to 20 years. Austin and Chase both run toilet calls. Whoever shows up arrives in a marked truck, stocked with the parts to finish the job on the first visit when we can. We diagnose first, then quote. Clean, respectful, organized — that’s what we hold ourselves to whether the visit’s 30 minutes or three hours.
ABOUT SHERWOOD PLUMBINGAbout the shop
Sherwood Plumbing has been running since 2013 under Devin Drew Adams. Oregon CCB license #200851. PB1381 with Oregon Building Codes Division. $1,000,000 general liability through Contractors Bonding & Insurance. $25,000 surety bond. 220 Google reviews at 4.7 stars.
Schedule an Appointment Today!
Whether it’s routine maintenance or emergency service, Sherwood Plumbing is here when you need us. Since 2013 Sherwood Plumbing has provided quality service with a focus on exceptional customer service.
FREQUENTLY ASKED QUESTIONSFrequently asked questions
We don’t quote toilet work over the phone. Most running-toilet repairs are a flapper, fill valve, or flush valve swap — straightforward jobs — but the actual price depends on what we find when the tank is open. We come out, see what’s failing, and give you a written price before we start. For service-call repairs you’re billed on completion. For larger projects (multi-toilet replacements, subfloor repair after a wax-ring failure), we collect a deposit at the start and work through a milestone schedule.
If the toilet is over 20 years old and this is the second or third repair in a year, replacement is usually the better math. If it’s newer than that and the repair is a small part swap, fix it.
Typical same-model swap is 1 to 2 hours if the flange and subfloor are in good shape. If we find damage under the toilet, it can extend longer. We’ll tell you what we find before the clock runs.
Yes, in most cases. If you supply the toilet, we quote installation only. Make sure the rough-in (distance from the wall to the center of the floor drain) matches. Standard is 12 inches, but some older homes have 10- or 14-inch rough-ins.
Sometimes, if the bolts have just loosened. If the wobble is significant or the toilet has been rocking for a while, the wax ring is usually already compromised and needs replacement as part of the fix.
—